1 reviews | Active since Nov 2016
Poor customer service from Takealot
<p>I logged a request with Takealot to collect a defective item that I bought from them. They scheduled to collect the item from me 3 or 4 time and no one has pitched. This so extremely frustrating and all they can say is sorry sir we will get it right etc etc each time I call to query. </p>
Hello akmat,
We sincerely apologise for the manner in which your return was handled. Our returns process is a highly efficient smooth sailing system and we are sorry that you have had a negative experience with us.
Thank you for taking our call today and allowing us to take action to get this matter rectified. We will keep you posted on your request.
Regards
Takealot.com
Hello akmat,
We sincerely apologise for the manner in which your return was handled. Our returns process is a highly efficient smooth sailing system and we are sorry that you have had a negative experience with us.
Thank you for taking our call today and allowing us to take action to get this matter rectified. We will keep you posted on your request.
Regards
Takealot.com
Hi you guys said you would call me today to confirm the collection time and would ensure that the item was collected today. No one has given me a call so far.
Hi you guys said you would call me today to confirm the collection time and would ensure that the item was collected today. No one has given me a call so far.