MP
Matsebe P
1 reviews | Active since Oct 2015
07 Oct 2015, 13:31
Poor customer service
I have since waited for a feedback from Nichole from the 15th of September and never heard anything from her.Today was taken from one office to the next by your staff that I even ran out of airtime.<br> <br> I'm extremely unhappy and dissatisfied by the service from your staff.<br> <br> I'm expecting a call from you as soon as possible,don't want to go any further.
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takealot.com's replyOfficial
07 Oct 2015, 14:39Hello Pmjay,
We're sorry to hear of your unpleasant experience. Our complaints team has tried calling you on the number provided to get more insight into your complaint. They've not been able to reach you and have sent you an email to which you can reply with a suitable time to call you again.
We'd like to assist in getting your issue sorted out as quickly as possible and look forward to hearing from you.
Kind Regards,
takealot.com
We're sorry to hear of your unpleasant experience. Our complaints team has tried calling you on the number provided to get more insight into your complaint. They've not been able to reach you and have sent you an email to which you can reply with a suitable time to call you again.
We'd like to assist in getting your issue sorted out as quickly as possible and look forward to hearing from you.
Kind Regards,
takealot.com
takealot.com's reply07 Oct 2015, 14:39
Official
Hello Pmjay,
We're sorry to hear of your unpleasant experience. Our complaints team has tried calling you on the number provided to get more insight into your complaint. They've not been able to reach you and have sent you an email to which you can reply with a suitable time to call you again.
We'd like to assist in getting your issue sorted out as quickly as possible and look forward to hearing from you.
Kind Regards,
takealot.com
We're sorry to hear of your unpleasant experience. Our complaints team has tried calling you on the number provided to get more insight into your complaint. They've not been able to reach you and have sent you an email to which you can reply with a suitable time to call you again.
We'd like to assist in getting your issue sorted out as quickly as possible and look forward to hearing from you.
Kind Regards,
takealot.com