Poor customer care on ********** situation

I was supposed to receive it Friday the 28th June but when I didn't receive my parcel by Monday the 1st of July and also no communication I contacted TAKEALOT.

Then it came to light the couriers forged my signature on the proof receipt, Takealot promised me they'll sort it out ASAP and will get back to me on the same day - they didn't!

The only reason my problem got resolved is because I also posted on their account on Hello Peter, the courier company sorted everything out with me quickly, and they said that it was due to the Hello Peter complaint and not because of any efforts made by takealot.

Now a day later in still waiting for Takealot to get back to me! I am deeply disappointed and unsatisfied with this poor service, if I had not contacted the couriers myself I would still be waiting!

I've been a regular customer for last two and a half years but now I can't even recommend Takealot to friends or family!