Poor communication of my parcel on my way to me

I am very unhappy with the takealot service delivery.

I ordered 3items for same day delivery for which. I kept getting an sms vehicle has broken down they will reschedule.

What nonsense is that why not contact the customer what whether steps can be done.

Your call centre agents never get calls, volumes are high.

Until now now information on when my parcel will be delivered very disappointed at take alot delivery.