Poor client service at Takealot pick up point Hatfield

Hatfield Pick up point for Takealot is a true mess, it takes the employees more than forever to attend to clients, their immense negative attitude warrant that store to just shut down and let them sit at home. The other day an employee was harrasing, scolding this other lady for having been ringing a bell for long without entering and of which response was not made nor is possible to see through their blurred door for any agent. This day 26/08/2021 the same bitter service continued. No it must stop