Poor business ethics

I purchased a UPS from Takealot to protect my hardware from power cuts and surges. A wiring fault on the lower outputs fried both my monitors and display ports on my graphics card. <br> <br> Takealot were quick to collect the faulty UPS and I trusted them to do the honourable thing since I had been doing good business with them since 2006 and they told me that they would first need to test the UPS, then we could sort out the hardware damaged by it. <br> <br> They tested the UPS and gave me a credit, then they told me that the equipment damaged by their UPS was my problem.<br> <br> I have sent countless friends and colleagues to Takealot to purchase, I will now steer every person I can away from this ********* organization.