Poor and inefficient Takealot service

<p>I ordered goods on Takelot on 08 Dec 2016. I have recieved various SMS notifications stating that the parcel will be delivered on different dates. After sending emails and making several phone calls, it was established that the parcel was mislaid. The response i recieved from Takealot staff in response to my complaints was utterly unprofessional and ammateur to say the least. To date I still await an informed explanation about why those SMS's was recieved when in fact the parcel did not exist. A replacement order was then done, to date I am still awaiting the parcel. Takealot is currently attempting to arrange delivery of the parcel today and I am holding on the telephone line for 48 minutes now. I am perplexed at such blatant disregard for paying customers and the lack of customer service all together.</p>