Poor After Sale Service from Collection Team

<p>Good day</p> <p>As much as I like Takealot I am getting very frustrated with your collections department.</p> <p>Below I have listed the events that have transpired.</p> <p> </p> <p>- Ordered extra-large beanbag that was delivered LATE on day of delivery</p> <p>- After spending a day to get the beanbag in its liner I discovered I was sent a large and not an extra-large</p> <p>- Logged collection with Call Center and informed them that a truck would need to collect the item as it is to large to fit in a car. Driver was sent out with an Uno so I had to send him back.</p> <p>- Called back into Call Center to relog return and explained that a truck needs to come out (AGAIN)</p> <p>- Collection was scheduled for today and driver was sent out with a bakkie that was not big enough for the items</p> <p> </p> <p>Honestly I am shocked that a company like Takealot can get so much wrong with one simple order.. Come on its not rocket Science. We gave the Call Center agents all they needed to know. I do not want to deal with the Call Center - Please contact me for invoice number and to arrange for a TRUCK to come collect this item. Extremely disappointed....</p>