DB
Dionne B

1 reviews | Active since Jan 2013

29 Aug 2015, 07:36

Poor advertising

So Takealot advertised daily deals from 7am daily, apparently it is from 9am weekends yet the site states 7am EVERYDAY! I am really disappointed since in the week I missed most of the good deals since their news letter always seems to come outafter everything. I woke especially for this reason and feel that they are a tardy bunch. Terrible service! I feel if your site states one thing you should honour your promises.

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Replies (1)
takealot.com
takealot.com's reply29 Aug 2015, 08:17
Official
Hello bougie,

We apologise for the disappointing experience you've had. We've reserved the right to amend the time at which our Daily Deals offers go live for the duration of our current Big Deal Reveal promotion. Daily Deals will be made available from 7am week days only until the 4th of September 2015, while they'll be available as usual from 9am on weekends.

We'll address the on-site communication with our marketing team on Monday so that the necessary changes can be made to prevent similar disappointment in future.

Sincerely,
takealot.com