Please Evolve your systems

I started selling on Takelot on 1 Feb 2024.My latest sale has been rejected due to the warehouse not been able to scan a barcode.The package was sent in excellent condition with all docs and the barcode stuck onto the box,as per takealot instructions.

What boggles my mind is the narrow manner in which takelot works.Its a given that packages with courier companies will be rough handled and barcodes stuck onto the box will encounter abrasion and the like.

Simply contact the seller and get the barcode emailed,instead of cancelling the order.Why would you cancel an order for a R3000 handbag for such silly mishaps,and the expectation that courier companies operate in perfect world.Takealot needs to evolve and take its blinkers off!

One would think that with TEMU and AMAZON entering the market,that Takelaot would evolve its antiquated manner in dealing with sellers,and accommodate minor errors....rather than cancelling sales for silly reasons.