Placed and paid order on daily deals on 26 November 2017 - Still no delivery

Delivery of items I ordered and purchased on 26 November 2017 which had delivery date scheduled for 28 November 2017 has still not been delivered! I keep on getting sms' advising that delivery date is rescheduled for over a week now. No way to contact Takealot directly to find out what the delay is. Getting frustrated now as I am going on leave tomorrow. This means my children do not get their Christmas gifts!!!! They also not replying to help requests sent via their web address. What do I need to do to find out what happened to my order!!! Really devastated by Takealot failure to deliver. This is the second time this happened to me. Not impressed!!