1 reviews | Active since May 2018
PITY one can’t rate TAKEALOT.com ZERO
PITY one can’t rate TAKEALOT.com ZERO or even Negative 20% still way to high. Ordered many things from the before without any problems and was actually impressed with the service and delivery. BUT RECENTLY things have changed for the WORSE. I bought some tools on the DAILY DEALS and shipment was processed and send out. According to TAKEALOT.com no one at home to receive package on 3 occasions (LIE). Order was cancel and send back and account was credited, I decided to give them another chance and reordered the same tools but at R277 higher cost due to not being on the DAILY DEALS. AND again, the same LIES from them. On day one they stated that 2 attempts were made to deliver package but not successful (LIE), called them and was informed they will reschedule delivery for the next day. The next day I constantly monitored the App and SMS to see if package was delivered but nothing happened. Suddenly at 5pm the App indicated that an attempt was made at exactly 12pm to deliver but unsuccessful due to no recipient to receive package (LIE). Order was the cancelled again and send back to warehouse for credit. It seems to me that TAKEALOT.com can’t produce / delivery as ADVETISED and then blames the customer for not being able to receive the goods and cancels the order. TAKEALOT.com if you really tried to deliver on 5 attempts please call or even leave a NOTE/STICKER/ANYTHING to indicate that attempt was made but unsuccessful. Just for the heck of it I will reorder again and check what happens this time MAYBE LUCKY the 3rd TIME.
