JC
Jyothi C
1 reviews | Active since May 2015
02 Nov 2015, 15:57
Picture does not match
I placed an order for a dress which looks gold and a bit of purple online,the way the dress sets made me want to buy it. It got delivered on Friday and when i got to work to open it this morning, i was very unpleased, as this dress is silk - it is green and orange and purple with no gold whatsoever. I have sent an email this morning only to get a reply saying \We are sorry that you need to log a return"instead of explaining what is wrong"
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takealot.com's replyOfficial
02 Nov 2015, 16:33Hello jyothi.chhana7,
We're sorry to hear about your disappointment and appreciate you taking our complaints team's call earlier. As requested our team will call you back a bit later this afternoon to address this matter. In the meantime they're liaising with the relevant product buyer to get a bit more insight into the discrepancy you've raised so that they can provide you with the feedback and assistance you require.
Kind Regards,
takealot.com
We're sorry to hear about your disappointment and appreciate you taking our complaints team's call earlier. As requested our team will call you back a bit later this afternoon to address this matter. In the meantime they're liaising with the relevant product buyer to get a bit more insight into the discrepancy you've raised so that they can provide you with the feedback and assistance you require.
Kind Regards,
takealot.com
takealot.com's reply02 Nov 2015, 16:33
Official
Hello jyothi.chhana7,
We're sorry to hear about your disappointment and appreciate you taking our complaints team's call earlier. As requested our team will call you back a bit later this afternoon to address this matter. In the meantime they're liaising with the relevant product buyer to get a bit more insight into the discrepancy you've raised so that they can provide you with the feedback and assistance you require.
Kind Regards,
takealot.com
We're sorry to hear about your disappointment and appreciate you taking our complaints team's call earlier. As requested our team will call you back a bit later this afternoon to address this matter. In the meantime they're liaising with the relevant product buyer to get a bit more insight into the discrepancy you've raised so that they can provide you with the feedback and assistance you require.
Kind Regards,
takealot.com