BK
Bhavesh K
1 reviews | Active since Oct 2011
17 Dec 2015, 08:41
Payment was made
Payment was made and still no confirmation after 3 days, also i have sent through proof of payment and when i send a mail to info@takealot i get this reply:<br> ##- Please type your reply above this line -##<br> Your request (Re: Takealot | Order placed - awaiting payment | ***) has been updated.<br> <br> Sibahle Pityana [URL Removed]<br> Dec 17, 08:04<br> <br> Hi Bhavesh<br> <br> Thank you for your mail.<br> <br> Once your payment has been confirmed - we will pop you a mail.<br> <br> Thank you<br> <br> Sibahle Pityana<br> <br> [Email Removed]<br> ***<br> PLEASE ASSIST URGENTLY OR REFUND MY MONEY!!!
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takealot.com's replyOfficial
17 Dec 2015, 11:30Hello bhavesh,
We have assigned this matter to our complaints team to address with our finance department. They'll investigate why your payment and order has not been authorised yet and will confirm what needs to be done to get this actioned ASAP.
Once they've done so they'll provide you with feedback on the delay and will assist in making sure that your order is processed soonest.
Sincerely,
takealot.com
We have assigned this matter to our complaints team to address with our finance department. They'll investigate why your payment and order has not been authorised yet and will confirm what needs to be done to get this actioned ASAP.
Once they've done so they'll provide you with feedback on the delay and will assist in making sure that your order is processed soonest.
Sincerely,
takealot.com
Best regards,
takealot.com's reply17 Dec 2015, 11:30
Official
Hello bhavesh,
We have assigned this matter to our complaints team to address with our finance department. They'll investigate why your payment and order has not been authorised yet and will confirm what needs to be done to get this actioned ASAP.
Once they've done so they'll provide you with feedback on the delay and will assist in making sure that your order is processed soonest.
Sincerely,
takealot.com
We have assigned this matter to our complaints team to address with our finance department. They'll investigate why your payment and order has not been authorised yet and will confirm what needs to be done to get this actioned ASAP.
Once they've done so they'll provide you with feedback on the delay and will assist in making sure that your order is processed soonest.
Sincerely,
takealot.com
Best regards,