1 reviews | Active since Jan 2014
Pay for 4 items but receive 1
<p>I purchased 4 items from Takealot.com on the 6th of May 2016 and was told to expect delivery of the 4 items on the 12th of May 2016. On the 12th of May 2016, 1 out of the 4 items was delivered.</p> <p>On enquiry as to the whereabouts of my other three items I am told that there is no stock and my Takealot profile will be credited.</p> <p>If I had wanted to purchase only one item I would have done so. The fact of the matter is I purchased four items, all of which were listed as for sale on the Takealot.com website, and was then told ,only after I enquired as to where my other items were, that they are actually out of stock.</p> <p>Where was the notification of such prior to delivery of the one item? Where was the communication that my profile would be credited? Why list an item as for sale if you don't have stock of said item?</p> <p>I have requested that the one item be collected and for the cost of all four items to be refunded into my bank account.</p> <p>The response from Takealot?</p> <p>"<span style="color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; line-height: 22px; background-color: #ffffff;">If I may ask the relevant department if they are not expecting any stock of the items in which you haven't received"</span></p> <p>Totally unacceptable!</p> <p>I will be taking my business elsewhere and never recommend Takealot.com to others.</p> <p> </p> <p> </p>
