RP
Raymond P
1 reviews | Active since Feb 2012
17 Apr 2015, 15:11
Pay extra for delivery but none
Well, that's a pity! So last night I was looking for a birthday present quite urgently. And I have bought from Takealot before so I got onto the site and ordered a GoPro and a few other things. All in stock, I took the trouble to make sure of that. And payed the extra R35-00 for delivery the following day. That so that I could present the gift on the Friday night. And I have been monitoring the order on the Takealot site and see nothing happening. And I hear nothing from Takealot. So I gave them a call and get told that the order cant be delivered today because something has got to come from Cape Town. That puts me in a bit of a spot now doesnt it? Oh boy!
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takealot.com's replyOfficial
17 Apr 2015, 16:06Hello moobox,
That's not a great situation right there. Sorry for messing up the next day delivery & for putting you in this position. We've assigned this to our complaints team to look into asap and see if there's any way to still get the GoPro to you by this evening. Please allow them a little bit of time to liaise with the relevant departments after which they'll be in touch.
Sincerely,
takealot.com
That's not a great situation right there. Sorry for messing up the next day delivery & for putting you in this position. We've assigned this to our complaints team to look into asap and see if there's any way to still get the GoPro to you by this evening. Please allow them a little bit of time to liaise with the relevant departments after which they'll be in touch.
Sincerely,
takealot.com
takealot.com's reply17 Apr 2015, 16:06
Official
Hello moobox,
That's not a great situation right there. Sorry for messing up the next day delivery & for putting you in this position. We've assigned this to our complaints team to look into asap and see if there's any way to still get the GoPro to you by this evening. Please allow them a little bit of time to liaise with the relevant departments after which they'll be in touch.
Sincerely,
takealot.com
That's not a great situation right there. Sorry for messing up the next day delivery & for putting you in this position. We've assigned this to our complaints team to look into asap and see if there's any way to still get the GoPro to you by this evening. Please allow them a little bit of time to liaise with the relevant departments after which they'll be in touch.
Sincerely,
takealot.com