BS
Boipelo S

1 reviews | Active since Dec 2014

10 Mar 2016, 09:59

Pay back my money today

I ordered books on 29 February. I had to call you last week to deliver one of the three books that was in stock, today I find out another book is now in stock and you did not bother to action a delivery. Now your consultant tells me the other book will only be in stock 15 March. I cancelled the order because I'd rather buy somewhere else because my sister need to study. And after cancellation your consultant tells me I will be paid on the 15 March? Please pay back my money today. I need to make alternative arrangement for my sister to have a textbook and study.

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Replies (1)
takealot.com
takealot.com's reply10 Mar 2016, 17:08
Official
Hello bsebesho,

We are truly sorry that you have not experienced the excellent service delivery we pride ourselves on.

Thank you for taking Unathi's call earlier and allowing her to assist. We will be in touch to confirm delivery of your remaining book and ensure that your refund for the cancelled item is processed as soon as possible.

Regards
Takealot.com