Pathetic, useless.

Pathetic service. Useless to try to deal with.

Impossible to reach a human being for customer service. Try locating their customer care contact number on their website! Useless. One can only imagine why they choose to hide from their clientèle.

TWICE i received broken items from Takealot. The last time was even an incorrect shipment for replacement of a broken delivery by them from before. Should be called Take'a-hell-of'alot of arranging to manage pickup or deliveries. They sms one time and then change the time 2 or 3 times. Then, at the arranged time they send sms to say the client missed the pick-up. Horrible way of working. They will also only commit to delivery on a specific day, so you have to be home and ready to receive the package for 8-9hrs, otherwise they again just say that you missed your delivery. No attempt is made to ensure that a client is actually at home, or specify a time +-1hr. This probably saves money and clearly then suits their business model. Zero customer satisfaction guaranteed.

I won't deal with this bunch ever again.