GS
Gareth S

1 reviews | Active since May 2023

24 Dec 2025, 17:29

Pathetic tryalot

I ordered two items from Takealot for next day delivery, I placed the order around 12ish the 23rd December I sent a mail that same night explaining my situation I’m leaving for holiday and I need my order 2 o clock latest the next day.

Calling Takealot online team next day, Mohammad you the man my man even though your hands are tied. My order was the only order in my surroundings, the mail was sent to the branch of the drivers to tell the driver to contact me to deliver my order first I mean this driver had numerous deliveries in Wallacedene I was the only delivery in my area so either the driver thought f me it the branch did not contact him, Mohammad once again you the man, what is the use of the online team if they don’t have direct contact with the driver nothing will change cause I could hear I was not the first who had this experience, Takealot will probably change nothing, Amazon will be my new preferred online store, I will probably get an apology if that, I bought beer for the person I promised beer, but this was a horrible experience, I know what the problem is and the seniors by the Naspers group also know Uber supeirior than Mr d(Naspers) PayPal superior to pay u(Naspers) Carmax superior to autotraders

Customer service out of the window at Nasper group all they care about is money

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Replies (1)
GS
Gareth S's update24 Dec 2025, 19:46
Reviewer Update
Then they still have the audacity to say I refused the delivery I was not at home how could I refuse it if I was not present, you lying piece of s…….. who Eva you are