Pathetic Takealot Service

I am still waiting on an order placed 24 June 2021. The courier guy delivered it to an unknown address, and Takealot is doing NOTHING to solve it. I have spoken and reported the issue so many times, yet their customer service is simply pathetic. The courier delivery guy (Rondebosch manager) accused me of receiving the order, yet I wasnt even in Cape Town when he claimed to do this. No signature or proof of delivery on the order. The most annoying thing is how Takealot is handling this. I guess they got to big for their boots!