LD
Lisa D

1 reviews | Active since Nov 2022

17 Nov 2022, 09:40

Pathetic Services from Takealot

I have recently placed an online order with Takealot, and the items were just delivered to my home. Upon opening the one packages, I immediately noticed some dried residue from the contents of the item, (a 200ml bottle of Organics Anti-Dandruff 2-in-1 Shampoo and Conditioner), and felt the weight to ascertain if the bottle may have been siphoned. To my dismay, I discovered that half the contents of the bottle of shampoo was indeed missing.

This is really pathetic and I expect better services from a brand like Takealot, who should have better control mechanisms in place to prevent such theft, affecting both supplier and buyer. Where is the QA for such a brand? How can something be packaged when it is clearly below the weight it should be?

I have photographs, taken when seeing the dried shampoo residue on the top of the bottle, which clearly indicates that this was done a while ago and whoever has packaged this item, should be disciplined. I await your feedback in amicably addressing this matter of grave concern.

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