Pathetic Service / Non Delivery

To whom it may Concern,<br> <br> Order Number *** was bought on the [URL Removed] Website on the 9th April 2015 at 11h08, included in the order was delivery of the bought goods before or on Saturday the 11th April 2015, this cost an extra R75.00.<br> After the purchase an order and invoice was received, BUT come Saturday the 11th April, come Thursday the 16th April 2015, and two phone calls later with pathetic people on the other side of the line, nothing has been received. On both occasions, I have given the call centre operators a drumming, yet they are just a pathetic as the last one that was spoken too. Each time I have given them half an hour to sort out the problem, but thickness remains the order of the day. [URL Removed] let this serve as a warning, if I do not receive answers very quickly about this situation, I will be laying theft and ***** charges against you as my credit card has been debited and non delivery of the goods has been the order of the day. All that one gets out of these idiots is that somebody will phone you, and nobody has the guts to sort out the problem. BEWARE EVERYBODY OF [URL Removed] THERE SERVICE STINKS AND IS NOTHING SHORT OF PATHETIC.