Pathetic service.

Pathetic customer service and policies that contradict the suppliers statements on their website. Obviously no one to speak to waiting times and turn overs and high call volumes and what ever other reason we make as a company to have poor customer relations to not have to deal with our problems. I am waiting to have something returned the policy on your website states to make sure that every part of the electrical order be sent back however the suppliers warns to not do this and to only send the consol. 6 MONTHS AND THE DAMN THING IS BUST. they have to go through the process of collection which to them is when they feel even if they agree on a day they will just turn around and say sorry we will reschedule. So what about my time wasted sitting here on someone thats not comming. Im still the idiot that continues to purchase products for that product from these people but they cant even manage a collection or a proper customer relationship. Oh and I called the supplier listed directly on the website under the product description and they haven't sold consols in over 5 years according to them, so you're not only using old outdated information but you have us thinking that we should be upset with or looking for help from suppliers when in actual fact its takealot.com thats dropping the ball.. And then passing most of their shortcomings off to companies that don't even deal with them anymore what a joke!