Pathetic service don't want to refund a credit

<p>This is not the first time this probleme came up I did send <span style="color: #800080; font-family: sans-serif; font-size: 13. ********** 424805px;">Vuyolethu Bonase an mail and the reply to my mail was there is no credit that needs to be refunded but on my order it's visible that there is a credit for sure I'm going to stop supporting takealot for the service is slacking </span></p>