Pathetic Service Delivery

1. Purchased a bed base on May 23;2020 2.Delivery was expected May 29 as per Takealot online tracker 3. Late June I received a call from takealot wanting to know if I still want my bed base or credit as my item got lost in transit. I demanded my bed base. 4. June 28 I received my bed base from imperial courier services. 5. After clearing my bedroom to assemble my base, I discovered the box broken and my bed base damaged on three places.

I logged a return for my base to be refunded not credited as I will no longer be making use of services from takealot.com. I demand my hard earned cash of R2799.00 back and hope not to recieve ****ey attitude from Takealot telling me my money will be credited to be spent online. Their return policy gives me the option to have my item credited or refunded and I selected their refund option and i expect just that so I can make my purchase at coricraft furniture at R200 cheaper as well so please, don't anoy me further!!

This bed base together with a bamboo mattress was meant to be my daughters birthday gift which was on June 08. I remain greatly dissapointed with Takealot online services. Damn