Pathetic service by Takealot

I have been a loyal customer for takealot for some time but i am ****ed off now by your service.I placed an order and paid on 1st of July and was told it will be delivered on 16th of July.On the 15th i tracked my order and it said it has left to be delivered before 19:00hrs. Nothing came through even on the 16th. I had to write a mail on the 16th at night and from then i received an sms saying my order will be delivered on 17th.the delivery came through on 17th morning and out of what i ordered and paid,one item was delivered. The courier guy said thats what he has been ordered to deliver and he confirmed with his office in my presence.I followed up with takealot and no one responded my mail.The call center takes forever to answer.

Today is Saturday and i still haven't received neither my order nor feedback.Mind you that order was supposed to be a gift to be presented today.

Takealot has let me down and im so dissapointed by your pathetic service.Its high time to use other online platforms.