HC
Hannes C

1 reviews | Active since Oct 2015

12 Sept 2024, 16:17

Pathetic Service and *****sters!!!

I have ordered a gift for someone at the End of June. The goods were not in stock so I had to wait. Eventually of the 144 Glasses I ordered only 12 Glasses were delivered, completely different to what i ordered. goods were returned and I got a Credit for the 12 Returned glasses but nothing for the rest that was ordered and not delivered. I have contacted the Call Centre and after weekly follow ups still no response from them. I have contact a Legal Representative to file a civil case against them. I tried to white a review on their platform but upon submitting my review was "Declined" . . . So they know they deliver a poor service though they cannot take responsibility... I highly recommend that everyone boycott them for a month to give them time to get their house in order. maybe then they will realize how serious we, their clients, are about service delivery and have our voices heard. please be weary to ever buy anything from them.

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