Pathetic Service

Poor service and pathetic client services I purchased baby bottles for my baby before she was born. I was adviced that the colic Tommy Tippee were the best. When my baby was born I didn’t bottle feed straight away. When I eventually did the bottles were leaking. Clicked to return the bottles on the 20 Oct collection 21 October. Up until today no communication nothing , checked the app advised that there is a return policy of 60 days and that I couldn’t get a exchange or refund. So if that’s the case where is my bottles. It’s a whole month later I’ve order twice thereafter and I’m so annoyed at the pathetic service . Quick to deliver , quick to collect but pathetic with broken products . Like what company even does this , I already accepted the exchange policy but to wait more than a month long for the return of the broken bottles is pathetic. I then contacted them on numerous occasions including via messenger. They adviced on the 11 Oct that the bottles will be delivered within 3 to 5 days Still Nothing

Like I said from the 11 to now I have had about 2 to 3 other others. This service is pathetic

I only have 2 baby bottles and it’s frustrating now that I have to wait for the return of 2 faulty ones

I’m so disappointed in the service recieved by Takealot It’s really appalling