Pathetic service

<p>My laptop that is faulty is with TakeAlot for the second time. The first time I had to wait almost 2 months to get it back, and then it was still in faulty state. After the machine being with them for 2 weeks already, I get this message in my inbox: "If the supplier takes longer than 21 days, we will get in touch with you to see if you would rather receive a credit / refund directly from us" AND this message: "Takealot is under no obligation to provide you with a resolution, as your remedy lies with the supplier or manufacturer"</p> <p> </p> <p>So TakeAlot.com is passing the buck, when I as the customer dealt directly with TakeAlot.com. I dont care about their suppliers, and expect TakeAlot to take proper responsibility for this pathetic service of theirs, instead of passing the buck in this way.</p> <p> </p> <p>I am loathing the fact that I did business with them in the first place. Am I going to wait 2 months again before I get this machine back?</p>