PATHETIC SERVICE

I AM UTTERLY DISGUSTED AT THE SERVICE I RECEIVED FROM TAKEALOT , MY LAPTOP *****S AND HINGES CAME LOOSE WHICH I RETURNED TO BE REPAIRED . TAKEALOT REFUSES TO REPAIR THE UNIT AND IS CLAIMING THIS IS USER DAMAGE . HOW IS A HINGE WEARING OUT USER DAMAGE WHEN THIS IS A COMMON PROBLEM WITH THE ACER SPIN LAPTOP MANY REVIEWS SHOW THAT CUSTOMERS ARE ALL EXPERIENCING THE SAME ISSUE. MY LAPTOP HAD BEEN LAYING IN THEIR WAREHOUSE FOR OVER 3 WEEKS WITH NO COMMUNICATION FROM TAKEALOT .I SENT NUMEROUS EMAILS WHICH WERE NOT EVEN RESPONDED TO WHEN MENTIONING THE COMPLAINT I WOULD LOG THEN ONLY DID I RECEIVE A RESPONSE AND THEREAFTER A RATHER SARCASTIC RESPONSE AS WELL . TAKEALOT HAS THE TENDANCY OF DECLINING REPAIRS WHICH I PREVIOUSLY EXPERIENCE AND THEN BLAME THE USER . WHICH IN THE CASE IS NOT TRUE THEY DAMAGE YOUR GOODS AND REFUSE REPAIRS . ALL I WANT IS FOR MY LAPTOP TO BE REPAIRED .