Pathetic service

I placed an order Sunday and the driver didn't even attempt to call me or deliver the next thing is I rec a msg Monday saying they have tried to deliver. Today I have finished working at 12:30 stayed at work waiting for the driver I saw a mi's call on my fine it says 2 minutes ago when I called the driver he was in Constantia already i run out of airtime I call back again no answer then got a miss call a lady answered the I am waiting for my order she said she is in Constantia I must waiting for tomorrow the next thing order has been canceled. The Bible is a gift to some who is suppose to rec it this weekend. Takealot does not want to take accountability for their poor servive