MS
Mpho S
1 reviews | Active since Oct 2010
02 Feb 2016, 07:05
Pathetic service
Order no:*** packaging was damaged and my item was dirty, how dare you send an item in a damaged packaging? Clearly [URL Removed] has lost the meaning of customer service,you no longer value your customers, I have requested a return and I need my funds being refunded, I do not need it to be exchange or credit to my [URL Removed] account as I have no pleasure in doing business you anymore. Thanks for the best previous delivery but recently you failed & disappointed me frequently.
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takealot.com's replyOfficial
02 Feb 2016, 18:41Hello MSESING,
We are sorry for the unacceptable condition in which the pram was received and for any inconvenience caused due to having to return the item. Thank you for taking Melissa's call earlier.
We will be in touch to confirm when collection will take place and keep you updated regarding the refund.
Regards
Takealot.com
We are sorry for the unacceptable condition in which the pram was received and for any inconvenience caused due to having to return the item. Thank you for taking Melissa's call earlier.
We will be in touch to confirm when collection will take place and keep you updated regarding the refund.
Regards
Takealot.com
takealot.com's reply02 Feb 2016, 18:41
Official
Hello MSESING,
We are sorry for the unacceptable condition in which the pram was received and for any inconvenience caused due to having to return the item. Thank you for taking Melissa's call earlier.
We will be in touch to confirm when collection will take place and keep you updated regarding the refund.
Regards
Takealot.com
We are sorry for the unacceptable condition in which the pram was received and for any inconvenience caused due to having to return the item. Thank you for taking Melissa's call earlier.
We will be in touch to confirm when collection will take place and keep you updated regarding the refund.
Regards
Takealot.com