NL
Naketta L

1 reviews | Active since May 2017

23 Feb 2018, 12:03

Pathetic Service.

I bought a "Mamakids camp cot- Sleepy grey in January 2018" for my son.

I didn't realise that after setting the bassinet and everything that it was slowly collapsing to one side. Till it almost toppled down with my son in it. And my son only weights 7kgs so my son could not have caused that bassinet to do what it did. Neither do I have kids around which I can blame. Apparently it can carry a child that's the age of 3. Which means the bassinet is suppose to be able to carry my child till the age of 3. But it's only been a month. Which means I was sold a deformed bassinet.

I did request an online exchange. The courier was suppose to come and collect it before 5 yesturday but they never came neither did they call. So after 5 o called the call center and they were suppose to schedule for a pick up today before 12 as I have things to sort out. Till now they never came. I called the call center again to find out where is this courier and she said they only going to come after 12. ***!!! I said before 12 now these stupid agents are booking their own thing. I'm fed up with this stupid takealot and they dumb ads courier services. Just give back my money or replace the bassinet or so help me God!!!

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