PATHETIC SERVICE

I am a student at UNISA and all prescribed can be bought at various stores including Takealot. i chose Takealot as i previously bought goods from them and never had a problem. I purchased 1 of my books on the 12th of august 2015, they book was available as shown on the website and it was supposed to be delivered within 3-5 days. After a week of patiently waiting i gave them a call, i was told that their was a problem with the supplier but they have arranged wih the supplier and i should receive the book in the middle of september. Middle of september came and i never received my book and they never called me either, i gave them another call and nothing has changed, the book was still not available, they said they were going to contact the supplier and get back to me which they havent done. i called them again and i was told that they only have a damaged book, they will send me pics and if im interested i should let them know. i am still waiting on the pics of the book so that i can decide wether i want the damaged book delivered to me. I have been dealing with the Manager Kerry who failed to help me. i am a student and i cannot do anything without this book. This need to be sorted!