PATHETIC SERVICE!!!

<p>I am absolutely and utterly DISGUSTED with the customer service from Takealot!!!</p> <p> </p> <p>I have placed an order on the 23/11/2016 , which is 4 MONTHS AGO </p> <p> </p> <p>I have probably called Takealot over 10 occasions and spoken to THREE team leaders and yet I still cannot find anybody that is competent enough to rectify this matter.</p> <p> </p> <p>I have also asked for an operations manager or head of complaints and find out that you have absolutely no process for handling complaints and don not seem to take customer service seriously at all, they continue to ignore any requests made.</p> <p> </p> <p>Countless reassurances and apologies have been made and yet you guys have delivered the SAME INCORRECT product on FOUR occasions with no explanation.</p> <p> </p> <p> </p> <p>This has been my first ever complaint regarding customer service and I think I have given ample opportunity for a solution to be made …Yet NOTHING !!!</p> <p> </p> <p>Could a senior manager (Not a customer service agent or a team leader) please contact me regarding this.</p> <p> </p> <p> </p>