PATHETIC SERVICE - 13 DAYS OF NO DIRECTION REGARDING MY PARCEL WHICH I'VE PAID FOR!

PATHETIC SERVICE! I BOUGHT AN ITEM 17 MAY 2020 AND WAS TOLD IT WOULD BE DELIVERED ON THE 26TH, IT WAS NOT DELIVERED UNTIL 28 MAY THEN I TOLD THEN IT WAS NO LONGER NEEDED BECAUSE IT WAS LATE AND I RETURNED THE PRODUCT. I WAS TOLD IT WOULD BE COLLECTED 1 JUNE 2020 AND THAT NEVER HAPPENED. I HAVE CONTACTED THE CALL CENTRE AND I KEEP GETTING PROMISES UNTIL I TRIED AGAIN TODAY 8 JUNE WITH NO LUCK OF GETTING THROUGH TO SOMEONE!!!!

THE SERVICE IS PATHETIC ESPECIALLY FOR A COMPANY THAT HAS BEEN DOING E-COMMERCE FOR YEARS. THIS IS JUST NOT ACCEPTABLE. NO ONE KNOWS WHAT IS HAPPENING I HAVE BEEN CALLING AND EMAILING, MY EMAILS ARE NOW BEING IGNORED!

PATHETIC, PATHETIC CUSTOMER SERVICE!