Pathetic Returns

<p>The fitbit I purchased on takealot stopped working after a couple of months. I logged a return and the item was collected. I was assured the problem would be sorted out. The fitbit went completely dead and refuses to charge and turn on.</p> <p> </p> <p>This is the pathetic excuse I received via email from takealot;</p> <p>"Kindly be advised that the Item was sent back to you on Skynet waybill: ******x> Item sent: Fitbit Charge HR - Black Small, usb cable with receiver"</p> <p> </p> <p>Because their supplier in the mail below sent them this;</p> <p> </p> <p>"Thank you for your mail. Kindly note the Core Group is not the distributor for this product. Please contact the correct supplier."</p> <p> </p> <p>So they decline my product becuase they sent it to the wrong supplier? Pathetic!</p> <p> </p>