TP
Tidi P

1 reviews | Active since May 2013

30 May 2016, 11:13

Pathetic Mr.Delivery....real nonsense service!

<p>Order Number: *** Please rather cancel this delivery. I am really tired and fedup with Mr.Delivery services. They are so pathetic they make Takealot services look poor.</p> <p>So many times I order from Takealot, the issue is always their delivery.</p> <p>What kindnpf delivery never calls, the drivers putch up at the gate and by the time you walk out, he is driving away telling my son who was playing outside that he has no time but it wasnt 5 minutes when he stood by the gate. This is not my first time complaining about them. They are not doing your company any good. If they dont want to deliver a good service, get others to do it please. Daily my parcel is rescheduled because they simply arrive at the gate to then drive off again, do they think I sleep next to the gate? I have witnesses regarding this as our gardener also asked him to wait.</p>

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Replies (1)
takealot.com
takealot.com's reply30 May 2016, 16:10
Official

Hello Tphago,

We are terribly sorry about the unpleasant experience you have had with our courier partner recently.

Thank you for taking our complaints teams call today and granting us the opportunity to rectify this matter.

Your concerns has been noted and will be dealt with internally.

We are pleased to have been able to confirm that your parcel was delivered to you today.

Regards
Takealot.com