cM
charelle M

1 reviews | Active since Dec 2017

06 Feb 2020, 17:19

PATHETIC IS AN UNDERSTATEMENT FOR WHAT TAKEALOT DELIVERY IS!!!!!!!!

I am extremely upset with the way takealot operates, second damn order that failed!!!! First delivery apparently I wasn't available so it was rescheduled for yesterday, again waited all damn day, still nothing! Today I get an email the order is cancelled, cancelled by who? Still to be credited less than what was debited, I had another delivery today, again all day I've been calling, emailing Cresswell Cupido all damn all and I was assured by him that my order will definitely be delivered today before 17h00, to my surprise again I GET AN SMS THE DELIVERY IS RESCHEDULED, SO THEY NEVER HEARD OF CUSTOMER DAMN SERVICE TO ATLEAST HAVE THE DECENCY TO PICK UP YOUR DAMN PHONE AND CALL ME AND TELL ME WHAT THE HELL IS GOING ON, SAME THING HAPPENED MONDAY, NEXT BEST THING THE ORDER GETS CANCELLED, MONDAYS ORDER WAS A GIFT FOR MY SON HOW DISAPPOINTED WON'T HE BE WHEN I TELL HIM, THE CALL CENTRE AGENTS OMW ARE WORSE ***********, SO HOW FLIPPEN LONG DOES ONE HAVE TO WAIT, ITS NOT AS IF THEY FLIPPEN GIVING ME **** FOR FREE. I REGRET THE DAY I DECIDED TO GIVE TAKEALOT. COM A TRY!!!!!!!!

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Replies (1)
cM
charelle M's update08 Feb 2020, 13:13
Reviewer Update
Tshepang Oageng and his persistence ensured I have my order delivered, the delivery manager as well I just want to thank you both for making it your means to deliver.