Pathetic excuses and service

I've placed an order(s) with takalot over the last two months and using the payfast eft method as method of payment, money has left my account and I expected it to reach takealot but instead it hasn't and the orders were cancelled, Takealot have now told me they haven't received the money, it's basically my problem and the goods I bought that were on special they refuse to give at that price and will either credit me and when they get the funds they will hold it for me to use for future purchases.

I am using a METHOD PROVIDED BY TAKEALOT NOT MY OWN THING, BECAUSE THEY HAVE ADMITTED EXPERIENCING PROBLEMS WITH PAYFAST THEY CONTINUE TO RELY ON THEM AND WHEN THINGS GO BAD, SORRY CUSTOMER WE CAN'T HELP YOU AS YOU CHOSE TO PAY THAT WAY.

Won't be buying from Takealot anytime soon, you guys take the money sit with it, cancel the order and expect me to still buy and give no resolution to the problem, when the EFT system was going directly to Takealot it worked all the time no issues now it's all 3rd party vendors which Takealot offers u to use.

If only Kalahari was still on their own but there is always loot, raru, firstshop, zando and so on so keep on treating customers like this and lets see how far you guys get.

F******

Won't put the above word as they might delete the post or as Tim told me on the phone he will terminate the call so I saved him the effort.