Pathetic Excuse Service TakeAlot

Very bad customer service. I have used Takealot before but it seems their service is going all the way down from what it used to be. Takealot prices generally are false sales, therefore more expensive than most retailers if you give yourself time to check. The only reason I used it a number of time before is due to trust, but thats gone out the window. They have been spinning me around in circles regarding CCTV that they couldnt reset and the so called exchange has been going on since 2021 last year over 4 months. sTill waiting for my replacement or even the old one back and ll they do is keep changing consultants who know nothing of what is going on. As if that wasnt enough they also cancelled one of my orders, one consultant told me it was out of stock every where but that was a lie I could still see it online. Then another told me its because they over sold the item at a low price and wanted to increase the price. Pathetic mediocre service