Pathetic exchange and refund service
<p> "Pathetic service from you .</p> <p>"Hi, your TAKEALOT Exchange Order # ********** 4 is on its way, scheduled for delivery today before 17:00 PM via Skynet."</p> <p>The exchange order was due to receiving a damaged good (cracked CD). I open up the new exchanged package and find another cracked CD case. ***</p> <p>I phoned your call centre and asked for a refund and to also keep the exchanged item but apparently that can't be done ?</p> <p>After all the trouble I had to go through, you want me to make time to wait at home to give another courier compnay back the item so then only I can get a refund. That's bull****, I don't have to waste like all your workers.</p> <p>You better sort something out and compensate me somehow as I won't stand for this pathetic service." </p> <p> </p> <p>The above was what I wrote on their Facebook page, however it was filtered off so that visitors of the page did not see it. Really sneaky from such a pathetic company, just shows the calibre of takealot. </p> <p> </p> <p>They rep**** to my post with this comment: </p> <p>"Hi Shaveen, We understand that while we are unable to compensate for your inconvenience and frustration caused. Rest assured your concerns will be addressed with the relevant parties so that we improve on your experience in future." </p> <p> </p> <p>They can't compensate the client and actually think I'll be supporting them in the future.</p> <p> </p> <p>Don't support takealot. </p>