pathetic customer care

Delivery was promised before 5PM on Friday 24 July 2015.<br> I contacted the carrier (Mr Delivery) many times and they confirmed I would receive my order before five however they could not give me an exact time...at 17.05 I called again and the call centre told me that they had a new driver and he went to the wrong address....I had to call them to find out they did not call me....I immediately called the takealot customer care and the lady advised me that she would investigate and get back to me shortly, however she never called back....on the takealot parcel tracking website the last update shows delivery attempt failed - Customer not available",2015-07-25 09:30:00"""