Pathetic Company. Leaves one rather disgruntled.

Just spoke to Kiara at Takealot.com who excuses that she is working from home, so can't get a manager to address my issues. This comes after begging Joshua several times since last week to get a manager to address my grievances. Joshua did not care to call me back each time his line cut me off, nor did he honour his word to "see what they can do for me". Instead, Takealot seems to make stuff ups and take the liberty of delivering items to consumers which they did not order, in the hope that consumers will simply accept less than and keep the orders, otherwise go through the grueling task of trying to get a resolve, by calling continuously at our own expense. I think it's best that I cancel/return every order I have recently placed which totals R 13 000.00 plus and not bother to place my next order for R 2500.00, then cease to do business with this pathetic company.