Pathetic client service

I should have received my parcel on 28 June. It was impossible to make contact with them.

On 30 May I received the following inbox

Hi Cas, Kindfl6y be advised that the item was canceled due to the supplier being out of stock. Kindly be advised that the previous seller was Axiz (Computers) and is now being sold by Expertise at a different price. Please note that sellers decide on their own pricing.

They paid my money back. On 39 May that same item was again on the website for R300 more.

I informed them, and they reversed the transaction and scheduled delivery 3 June. It is 10 June and Takealot is still under the radar.

I sent 3 emails yesterday, and is now ignored for 24 hours,

This notwithstanding the fact that I was promised to be updated on a regular basis