1 reviews | Active since May 2012
Pathetic after sales service from TAKEALOT
Purchased an item on 24th february 2022 as advertised on takealot...received incomplete order.....complained telephonically and by email and was told to log a return despite me asking takealot to contact the supplier and request them to send the missing items.They credited my account on 24th February 2022. I ordered similar item but from another supplier on the same day, received my order on 4th March and guess what, again delivery had missing items.I sent about ten emails and received replies stating that they would investigate but again was told to log a return and again In was told the same reason..."supplier out of stock".Takealot customer service is pathetic as they promise you a full investigation but opt for easiest route out...refund...they are not to be trusted and I advise people not to buy from TAKEALOT as you will spend more time and effort calling them at great cost and you cannot get a manager or someone senior to return your calls
