Pathetic!

On Tuesday, 7th October, I was notified that two separate orders would be delivered that day:

Order #*** Order #***

The driver arrived and delivered Order #***. He then stated that they cannot find Order #***, and told me they would try to deliver it tomorrow. I said that would be fine, and then the driver left.

Shortly after this, I received a notification that the item could not be delivered as I was not available and that this would be rescheduled.

On Wednesday, I received a notification in the morning notifying me that the order was to be delivered that day. Later in the afternoon, I received another notification informing me that the delivery is rescheduled.

This happened again on Thursday, Friday and again today, Monday!

You will be able to see on your system that I have not initiated anything from my side. There is ALWAYS someone who can receive orders. There has been no communication (Phone calls, messages, WhatsApps, etc) from the driver stating that he was here to deliver.

The Support Center tried to call this branch but cannot get through. This issue has been escalated to this branch but there is no feedback.

Takealot customers are DOOMED if there is an issue with delivery!