Pathetic

<p>There was only one day that I would be out of town. This happened to be the day of estimated delivery. Order ********** 1. I immediately notified takealot that I would not be available that 1 day. An agent gave me a reply that it was too early for him to receive notification. This is a pathetic response and he should have had a way to put a note on their system or an instruction for that order that it should not go out on the specific day I asked it not to go out on. Takealot is so ***********, they could not even pull off this simple instruction. It is too early!? What are you, technological idiots!? How can you not make a note for my order on your side after it is placed or a reminder made by you for you to resolve my request! I complained about this and said it is pathetic. Nothing done. Came the day that I was out of town, I received an SMS saying parcel is on its way. Really! Within 10minutes after receiving the SMS, I emailed takealot to notify them I already requested for it not to be delivered that specific day and they must reschedule. I got almost immediate response saying they will look into it and get back to me. Nobody got back to me. I did however receive a letter in my post box at the delivery address telling me I was not available so they could not deliver. This is what I requested THREE TIMES for takealot not to do!!!! Pathetic! You really only had to listen, was given 3 chances, and only had to follow a simple instruction. I am disgusted by takealots utter uselessness and incapability to follow through or make a plan.</p>