1 reviews | Active since Dec 2010
Part 2 of Mr Delivery and Takealot idioticy
As per my complaint with Mr Delivery. <br> <br> Takealot is ultimately to blame here.<br> <br> Order was made on Wednesday. Delivery was confirmed by Mr Delivery for before 3PM Thursday. Of co**** I had to follow up when 3:15PM came and no package, why would they... Upon me following up I was told the parcel was sent to the wrong HUB. <br> <br> Was then promised by Mr Delivery that the parcel will be delivered by 9PM Friday night... I suppose I wouldn't be writing this if I had it right?<br> <br> So [URL Removed] can I send you a map or a drop a pin where I live???? <br> <br> This is the second time this has happened. I will not accept the parcel anymore as the 2 dealings with your company left a very bad taste in my mouth. Not only because I the customer had to constantly find out what the hell is happening but also that incompetence should start paying a price.<br> <br> I expect a full refund, not credit or anything else. A CASH REFUND!!! Else its of to CPA I go.<br> <br> TIA
We're sorry for not delivering your parcel to you as expected and that you had to follow up with us instead of us updating you on the matter.
This isn't the level of service we usually give and we apologise for the frustrating experience. Our complaints team will be in touch with you shortly to assist in resolving this matter ASAP.
Sincerely,
Takealot.com
We're sorry for not delivering your parcel to you as expected and that you had to follow up with us instead of us updating you on the matter.
This isn't the level of service we usually give and we apologise for the frustrating experience. Our complaints team will be in touch with you shortly to assist in resolving this matter ASAP.
Sincerely,
Takealot.com
