GN
Gerrit N
1 reviews | Active since Oct 2015
23 Dec 2015, 09:46
Parcel not collected when return was logged.
Dear Takealot,<br> <br> I logged a return, I was notified that it will be collected on Friday 18 December 2015.<br> The parcel has not been collected as yet.<br> I called the call center, and Mr D, both saying they will get back to me, or logged tickets.<br> <br> Please may you collect my parcel and process the return.<br> <br> Thanks
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takealot.com's replyOfficial
23 Dec 2015, 11:31Hello pluto364,
We're sorry for not providing you with feedback on your enquiry yet. Thank you for taking Unathi from our complaints team's call to assist with this matter. As advised she'll follow up with our returns department to get clarity on why your collection has not taken place yet and to make arrangements for this to be completed ASAP.
Our team will be in touch with you as soon as they've received the relevant feedback to assist in concluding your return as soon as possible.
Sincerely,
takealot.com
We're sorry for not providing you with feedback on your enquiry yet. Thank you for taking Unathi from our complaints team's call to assist with this matter. As advised she'll follow up with our returns department to get clarity on why your collection has not taken place yet and to make arrangements for this to be completed ASAP.
Our team will be in touch with you as soon as they've received the relevant feedback to assist in concluding your return as soon as possible.
Sincerely,
takealot.com
takealot.com's reply23 Dec 2015, 11:31
Official
Hello pluto364,
We're sorry for not providing you with feedback on your enquiry yet. Thank you for taking Unathi from our complaints team's call to assist with this matter. As advised she'll follow up with our returns department to get clarity on why your collection has not taken place yet and to make arrangements for this to be completed ASAP.
Our team will be in touch with you as soon as they've received the relevant feedback to assist in concluding your return as soon as possible.
Sincerely,
takealot.com
We're sorry for not providing you with feedback on your enquiry yet. Thank you for taking Unathi from our complaints team's call to assist with this matter. As advised she'll follow up with our returns department to get clarity on why your collection has not taken place yet and to make arrangements for this to be completed ASAP.
Our team will be in touch with you as soon as they've received the relevant feedback to assist in concluding your return as soon as possible.
Sincerely,
takealot.com